Question 1

Is a deposit required?

Accepted Answer

Yes, a nonrefundable deposit is required to secure you event date and time. 360Experience requires a $100 deposit that is applied to your total balance. All bookings must be paid in full 1 day before the event.

Question 2

How much space is needed for the 360platform?

Accepted Answer

A minimum space of 6x6ft is needed for the 360Experience booth. However, a 10x10ft space works best.

Question 3

Do you supply props?

Accepted Answer

Yes, we provide a variety of props. You do have an option to supply your own props. Custom props can be requested for an additional cost.

Question 4

Do you provide backdrops?

Accepted Answer

No, we do not provide backdrops. Standard backdrops are recommended via amazon or event planner.

Question 5

What if I cancel my event?

Accepted Answer

If for any reason your event is cancelled or postponed and we are given a 30 day notice, we will do our best to accommodate your new date or future event event. ALL DEPOSITS ARE NONREFUNDABLE.

Question 6

How many videos can we take during the event?

Accepted Answer

Until your heart is content and your cheeks hurt.

Question 7

How long is your setup time?

Accepted Answer

We will arrive to your event an hour prior to the specified start time. If a setup time is specified additional fees may apply.

FAQ